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Best Retailer Award

Best retailer award logo

The Best Retailer Award goes to the company that achieves the highest combined score in Compassion’s Supermarket Survey.

We score retailers on their answers to questions detailing their policies, rearing conditions of the animals and the measurement of key welfare indicators. 

In 2022, Waitrose & Partners achieved outstanding scores in the Supermarket Survey and was presented with the Best Retailer Award for the fourth consecutive year.

Their constant aspiration to be the best and to do what is right for animals and for their customers makes them true leaders in Europe and they justly deserve the title of Best Retailer.

Waitrose also picked up the Best Retailer Innovation Award in 2022 for developing and implementing the first Qualitative Behavioural Assessment App to measure the emotional wellbeing of animals in the drive to continually improve their quality of life.

In 2019, Waitrose also scooped the Best Retailer Marketing Award making a hat-trick of Retailer Awards for the company in the past few years. Watch their Marketing video here.


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If you have any further questions regarding this, or any other matter, please get in touch with us at We aim to respond to all queries within two working days. However, due to the high volume of correspondence that we receive, it may occasionally take a little longer. Please do bear with us if this is the case. Alternatively, if your query is urgent, you can contact our Supporter Engagement Team on +44 (0)1483 521 953 (lines open Monday to Friday 9am to 5pm).